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    Home»Jobs Near Me»Specialist, Monitoring at 9mobile Nigeria
    Jobs Near Me

    Specialist, Monitoring at 9mobile Nigeria

    By Jobs In Nigeria NowSeptember 15, 2023No Comments3 Mins Read
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    9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

    We are recruiting to fill the position below:

    Job Title: Specialist, Monitoring

    Job: IRC5071
    Location: Nigeria

    Job Summary

    • Responsible for the Circuit and Packet Switched Network Assurance;
    • To ensure the integrity of the revenue streams with primary focus on strengthening and/or building revenue assurance processes controls.

    Principal Functions
    Tactical:

    • Development of revenue assurance best practices for the company
    • Creation, implementation and monitoring of single -source and reconciliation KPIs on the Integrated Revenue Management System
    • Perform root cause analysis of issues on the Circuit and Packet Switched Network; follow through to resolution and communicate to appropriate parties
    • Monitoring of system owners to ensure proper set up of system in order to minimize leakages.

    Operational:

    • Have responsibility for the day-to-day operation of Revenue Assurance tool- CONNECTIVA; including monitoring of predefined Key Performance Indices (KPIs), alarms and resolution of alarms triggered.
    • Perform reviews of service nodes (MSC, IN, HLR, GGSN, SGSN etc) to ensure that potential revenue leakages/losses across the circuit and packet switched networks and proactively identified and mitigated.
    • Follow-up on reported revenue impacting issues identified; ensuring that prompt remedial actions are taken by the relevant operations department and providing adequate briefs/reports on such to the Manager, Revenue Assurance.
    • Act as direct point of contact with the Enterprise Segments, IT, Network Operations, Wholesale & Carrier Relation steams and produce monthly revenue assurance reports.
    • Undertake constant review of subscriber profiles on the network to ensure completeness, accuracy and integrity of service provisioning and billing.
    • Review of promotions/services offered by the company to individual and corporate customers with a view to ensuring that risks are effectively mitigated.
    • Undertake routine tariff integrity checks for live and test products with a view to assuring tariff efficiency relative to market.
    • Perform varying degrees of cross-platform TT file/CDR analysis and reconciliation using multiple data sources in order to ensure TT File/CDR transport integrity as well as billing completeness and accuracy.
    • Report on and perform value adding reconciliation on revenue streams such as Postpaid/Prepaid/Roaming/Interconnect/VAS activity to identify weaknesses, leakages and produce reports to senior management for action.
    • Perform validation of third party payment schemes in order to ensure compliance with subsisting agreements and ensure completeness, accuracy and validity of transactions, revenue earned and payout figures.
    • Perform any other activity assigned by the Manager, Revenue Assurance.

    Educational Requirements

    • Bachelor’s Degree in a numeric field

    Experience, Skills & Competencies

    • Good knowledge of relation database management systems
    • Excellent understanding of GSM network architecture
    • Minimum of 4yrs relevant work experience.

    Application Closing Date
    Not Specified.

    How to Apply
    Interested and qualified candidates should:
    Click here to apply online

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