Workforce Group – Our client is currently recruiting suitably and qualified candidates for the position below:
Job Title: Front Desk Officer
Location: Lagos
Job Summary
- The Front Desk Officer will be handling front office reception and administrative duties, including greeting guests, answering phones handling company inquiries, and disseminating necessary information via mail.
Key Responsibilities
- Provision of reception support service to our staff.
- Operation of the telephone.
- Maintenance of the reception area.
- Communicate effectively with staff and visitors to the company.
- Receipt and distribution of all mails to the company.
- Responds to mails sent to the company’s mailbox.
- Record minutes of meetings and dictations
- Keeps records of incoming and outgoing mails
Job Requirements
- HND/BSc in Mass Communication or other related field
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation.
Application Closing Date
16th December, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Medical Sales Representative
Location: Lagos
Job Summary
- Maintain relationship with previous, present and potential Customers to promote the company’s product within a geographical location or region.
- Identify and create new business relationships, ensure personal sales target are met, and proffer solution to customer’s problem.
- Provide information about the company’s product to nurses, doctors, hospitals, pharmacies and other stakeholders within the pharmaceutical industry.
Key Responsibilities
- Ensure personal sales is achieved
- Receives periodic training from more experienced professionals
- Participates in projects such as product promotions, attending and organizing exhibitions, conferences, meetings, new product launches, and new marketing initiatives.
- Presenting products to healthcare staffs, including doctors, nurses and pharmacists with the aim of providing information about the company’s products and promote its usage.
- Liaise with Distributors and wholesalers so as to ensure that is constant availability of the product in the market
- Write frequent report on company and competitors performance within the market.
Job Requirements
- University Degree in any field
- Proven successful working experience as a Medical Representative
- Valid Driver’s license and proven driving experience
- Excellent communication skills, fluent in English spoken and written
- Good Interpersonal skill
- High Degree of self-motivation, ability to work independently
- Highly self-organized
- Good computer skills in MS Windows and Office
Application Closing Date
4th December, 2019.
How to Apply
Interested and qualified candidates should:
Job Title: Bank Teller
Location: Lagos
Company: Foremost Commercial Bank
Job Responsibilities
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
- Informing customers about bank products and services.
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
- Maintaining and balancing cash drawers and reconciling discrepancies.
- Packaging cash and rolling coins to be stored in drawers or the bank vault.
- Handling currency, transactions, and confidential information in a responsible manner.
- Using software to track bank information and generate reports.
- Following all bank financial and security regulations and procedures.
Requirements
- OND / NCE in any field
- Must not be more than 27 years old
- Cash handling experience and on-the-job training may be required.
- Exceptional time management, communication, and customer service skills.
- High level of accountability, efficiency, and accuracy.
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- High level of accountability, efficiency, and accuracy.
Application Closing Date
4th December, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Customer Service RepresentativeLocation: Lagos
Job Summary
- The Customer Services Representative will be responsible for the overall handling of customers’ complaints and needs in the experience Centers
- Also, to provide assistance to customers through account opening and maintenance, information on the Banks products and services, as well as ensuring timely and exceptional service delivery in order to delight them.
Job Responsibilities and Duties
- Escalate all customer care issues to the Head of Customer Service/Service Manager and follow through on corrective measures.
- Sell the Banks products and services to existing customers and intending prospects.
- Ensure a seamless flow of business transactions by communicating necessary information to the customers and bank departments as required.
- Disseminate basic technical knowledge of the products and services offered by the bank to internal and external customers.
- Open all account types in the bank for various customers and ensure all accounts have complete documentation.
- Treat customers request and instructions on their various accounts and ensure they are satisfied with services provided.
- Attend to customers’ complaints, request, instructions, enquires etc.
- Arrange all documents and account opening packages appropriately.
- Request for transaction instruments e.g. cheque books, ATM cards etc. upon customers’ request.
- Handle account maintenance activities; balance enquiry, freezing/unfreezing of account, placing of lien, reactivation of dormant accounts.
- Initiate the set-up of standing order.
- Issue and activate all card products; VPAY, Debit Card, Netsafe, Master and Visa cards to eligible customers.
- Carry out all other bank services as delegated by the Head of Customer Service or Service Manager.
- Initiate and set up Alert, Online and Mobile Banking (FVTM & CFTM) services.
- Initiate linking / hot listing and blocking / unblocking of debit cards.
- Issue ID cards / thumb prints and ensures proper modification of customer account information on request.
- Send out / respond to external account reference enquiries, confirm status of internal account reference.
- Ensure timely rendering of reports and issuance of ad hoc statements of account to customers.
Job Requirements
- First Degree in any discipline
- B.Sc/HND with minimum of Second Class Lower grade
- Experience in Banking operations for at least 1 – 2 years
- Not more than 28 years of age
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Sales Executive
Location: Lagos
Job Responsibilities
- Customer acquisition through the sale of the bank’s products and services
- Driving liability balances of accounts opened
- Bundling electronic products
- Cross-selling of bank product and services
- Participate in market storms, community fairs and cluster marketing events e.g. NYSC, Trade Fairs
- Provide sales leads for Team Lead, Supervisors and Branch Managers
- Ensure consistent high-quality service delivery
Requirements
- OND/HND/BSc. in any field
- Must not be more than 32 years old
- Must have a flair for Direct Sales/Marketing
- Good spoken and written English
- Very smart and articulate
Application Closing Date
4th December, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Medical Sales RepresentativeLocation: Lagos
Job Summary
- Maintain relationship with previous, present and potential Customers to promote the company’s product within a geographical location or region.
- Identify and create new business relationships, ensure personal sales target are met, and proffer solution to customer’s problem.
- Provide information about the company’s product to nurses, doctors, hospitals, pharmacies and other stakeholders within the pharmaceutical industry.
Key Responsibilities
- Ensure personal sales is achieved
- Receives periodic training from more experienced professionals
- Participates in projects such as product promotions, attending and organizing exhibitions, conferences, meetings, new product launches, and new marketing initiatives.
- Presenting products to healthcare staffs, including doctors, nurses and pharmacists with the aim of providing information about the company’s products and promote its usage.
- Liaise with Distributors and wholesalers so as to ensure that is constant availability of the product in the market
- Write frequent report on company and competitors performance within the market.
Job Requirements
- University Degree in any field
- Proven successful working experience as a Medical Representative
- Valid Driver’s license and proven driving experience
- Excellent communication skills, fluent in English spoken and written
- Good Interpersonal skill
- High Degree of self-motivation, ability to work independently
- Highly self-organized
- Good computer skills in MS Windows and Office
Application Closing Date
4th December, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Transaction OfficerLocation:Lagos
Company: Foremost Commercial Bank
Job Responsibilities
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
- Informing customers about bank products and services.
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
- Maintaining and balancing cash drawers and reconciling discrepancies.
- Packaging cash and rolling coins to be stored in drawers or the bank vault.
- Handling currency, transactions, and confidential information in a responsible manner.
- Using software to track bank information and generate reports.
- Following all bank financial and security regulations and procedures.
Requirements
- HND in any field
- Cash handling experience and on-the-job training may be required.
- Exceptional time management, communication, and customer service skills.
- High level of accountability, efficiency, and accuracy.
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- High level of accountability, efficiency, and accuracy.
Application Closing Date
4th December, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Contact Center Agent
Location: Lagos
Company: Foremost Commercial Bank
Job Summary
- We are currently recruiting Contact Center Agents for a reputable bank. H/She will be the liaison between the bank and its current and potential customers.
- H/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center “scripts” and “tools “when handling different topics.
- Identifying customers’ needs, complaints on issues with products or services, clarify information, and providing solutions.
- Meet personal/team qualitative and quantitative targets.
- Seize opportunities to up sell products when they arise.
- Research, identify, and resolve customer complaints using applicable software
- Understanding and ensuring to meet and exceed call center metrics while providing excellent consistent customer service.
Requirements
- HND/BSc. in any discipline.
- Must not be more than 27 years old.
- Excellent spoken English with impressive interpersonal skills.
- Fluency in other languages is an added advantage.
- Must be resident in Lagos.
Application Closing Date
4th December, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Business Development Officer
Location: Lagos
Job Summary
- The Business Development Officer will be responsible in analyzing sales leads, pitching to new and existing clients and identifying potential sales opportunities.
Key Responsibilities
- Evaluates loan applications and documentation by confirming credit worthiness.
- Sales of retail products and services to potential customers by making proactive sales effort
- Improves loan applications and documentation by informing applicant of additional requirements.
- Rejects loans by explaining deficiencies to applicants.
- Analyzes the financial viability of clients who seek to acquire loans for homes and businesses.
- Conducted preliminary interviews with loan applicants.
- Gives recommendations to clients on the type of lending program they should avail including term and payment schedule.
- Reviews all loan documents and agreements to make sure these are all complete, valid and in accordance with the bank’s guidelines.
- Approves or disapproves loan applications based on merit and level of financial viability.
- Meets with clients who have difficulty in keeping up with the loan amortization schedule and adopts a proactive position in arriving in win/win solutions.
- Maintains customer confidence by keeping loan information confidential.
- Accomplishes bank mission by completing related results as needed.
- Analyze current customer base, including portfolios and rolodexes, to identify potential sales opportunities
- Build strong relationships with customers, outside business contacts, and company stakeholders.
- Negotiate timelines and budgets
- Develop and test unique business strategies and concepts
- Collaborate with colleagues and peers on the sales, marketing, and product development teams to improve overall customer experience and satisfaction
- Stay up to date on company best practices, policies, products, pricing, and promotions.
Job Requirements
- B.Sc in any relevant discipline.
- 2-4 year’s sales /business development experience in a financial services industry, (Micro finance, commercial banks,
- Insurance companies etc.
- Good communication and presentation skills.
Application Closing Date
4th December, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online