Stanbic IBTC Pension Managers Limited is a licensed Pension Fund Administrator (PFA) set up with the primary objective of delivering quality pension fund administration and management services to both private and public sector employees covered by the Pension Reform Act 2014. Incorporated on 19 May 2004, we are a subsidiary of Stanbic IBTC Holdings PLC (a member of the Standard Bank Group) and we enjoy a rich heritage derived from the Group’s extensive and proven track record in money management and long-held values of protection and enhancement of customers’ wealth.
We are recruiting to fill the position below:
Job Title: Branch Service Manager
Job ID: 80410273_80395597
Location: Sanusi Fafunwa Street, Lagos
Job Type: Full-time
Business Segment: Client Solutions
Job Description
- To ensure smooth day to day operational activities in the branch
- Provide leadership in service quality and operational excellence at the branch
- Ensure that all customers receive a consistently high-quality service by effectively managing and developing all available resources and where necessary ensuring quick service recovery
Qualification
- First Degree
Experience:
- 4-5 Years’ experience in supervisory and administrative capacity.
Behavioural Competencies:
- Making decisions
- Taking action
- Directing People
- Upholding standards
- Interacting with people
Technical Competencies:
- Coaching and Mentoring
- Business Administration Skills
- Communication Skills
- Customer experience
- Access control systems
- Operations process and procedures
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online