Our client a US based digital marketing company is currently seeking a call center agent to work at our Lagos office.
They are currently seeking enthusiastic Call Center Representatives to assist our world-class clients and their customers with enrollments, renewals, cross sells and upsells. You’ll work at the Lagos location in conjunction with others who are truly passionate about what they do.
If this sounds like the opportunity you’ve been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team and supply the fuel for growth. Contact us today!
FEMALE APPLICANTS ONLY:
You will be speaking with our clients all over the world; neutral/American accent is a STRONG REQUIREMENT
Job Responsibilities:
As a Call Center/Sales Representative, you will ensure a memorable customer service experience by using questioning and listening skills to determine the customer’s needs and help them select the appropriate products and services.
SPECIFIC DUTIES FOR THIS CSR ROLE INCLUDE:
- Answering customer requests or inquiries
- Upselling products and/or services to the customer
- Identifying and resolving customers’ issues using problem-solving skills
- Building a positive rapport across a variety of personality types
- Continually maintaining a working knowledge of our clients’ products, services and promotions
- Putting the customer first and remaining polite and professional at all times
- Documenting all customer information, communications and sales in CRM system
Benefits:
HERE’S JUST SOME OF WHAT WE HAVE TO OFFER:
- Competitive compensation – (₦100,000 with possibility of increase after 3 months)
- Set schedule
- Paid on-the-job training
- Supportive and motivating staff to help you succeed
- Rapid opportunities for advancement
How to Apply:
If you qualify for this role, click this link to Apply: https://tinyurl.com/yrx5wu5a