Netcom has been Nigeria’s leading Internet Service Provider since 2004, staying ahead of the competition with cutting edge platforms in VSAT, WIMAX, Radio, and Fiber technology. Now, a pioneer in Business Transformation Solutions, we empower organizations to lead their market space by keeping pace with the rapid changes in IT innovations, ensuring relevance to specific business initiatives required to maximize revenue generation.
We are recruiting to fill the position below:
Job Title: Pre-Sales Engineer
Location: Victoria Island, Lagos
Short Summary of the Job
- The Pre-Sales Engineer will be responsible for designing solutions based on client’s requests and develop BOM in various options to satisfy both the client and our internal billing unit.
- He or She will also have the responsibility to develop and manage future products for Netcom
Key Duties & Responsibilities
- Deliver all standard and non-standard bill of materials (BOM’s), proposals, project network architecture (PNA’s)
- Ensure that all BOM’s and proposals are technically and financially sound to meet both client’s and Netcom’s objectives and are within the timelines set by all stakeholders
- Attend client product presentation, requirements gathering and other matters as requested by both internal and external stakeholders
- Ensure that the PLC documentation of all current products are updated
- Serve as level 3 support for any technical issue on delivered products
- Participate in the product steering committee in identifying products that Netcom will pursue on an agreed timeframe
- Execute PLC phases for selected products up to launching (business investigation, design and planning, testing and roll-out).
Education and/or Professional Qualifications
- BSc degree required in Computer Science or Engineering
- CCNP, CCIE or related Network engineering certifications
- ISO 9001:2000 and TL 9000 training and/or experience
- 5 to 8 years working experience is required for this role.
Essential Skills/Knowledge:
- Proven senior IT and telecommunications hands-on experience.
- Proven track record of driving and defining complex projects
- Ability to manage all stakeholders on all running and planned projects
- Exceptional written and communication skills are essential
- Experience of managing multiple IT and telecommunications disciplines i.e. software development, technical support, systems and Network architecture, etc.
- Advanced level understanding in network, transmission and server systems fields
- In-depth experience of negotiating with and managing third parties
- Working knowledge of Project Management methodologies
- Ability to use MS Word, Excel, Office and non-windows operating system
- Ability to manage competing demands in an environment with frequent changes, delays, or unexpected events.
- Ability to lead and guide others in a collaborative work environment.
- Skill in analysis, developing alternative courses of action, and decision making.
- Ability to establish and document procedures.
- Ability to manage individual and group projects.
- Ability to originate change and influence others at all levels of the organization.
- Must be able to travel, and work off-hours to accommodate project deliverables and deadlines.
Desirable Skills/Knowledge:
- Effective presentation and communications skills
- Pathloss transmission planning tool.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Project Manager/Solution Architect
Location: Victoria Island, Lagos
Reporting to: Head, Project Engineering
Key Duties & Responsibilities
- Planning and implementing future network developments and undertaking project works.
- Design, setup and configure complex switching environments.
- Maintain a thorough understanding of Local Area Networking and Wide Area Networking.
- Managing assigned projects and program components to deliver services in accordance with established objectives.
- Ensure implementation projects are completed in a timely and cost-effective manner.
- Timely preparation and release of engineering project proposals (e.g. BoM, network diagrams and purchase requests).
- Interpreting clients’ requirements, identifying and addressing design parameters and engineering problems and ensuring solutions are implemented.
- Ensure that all projects are well documented and organized.
- Completing all assigned tasks as delegated by the management.
Education and Professional Qualifications
- Bachelor’s degree in Electronics/Communications/Network/Computer Engineering
- Project Management Professional
- Cisco Certifications
- Microsoft Certifications
- Avaya Certification.
Essential Skills & Knowledge:
- Technical, analytical, problem-solving and interpersonal skills required
- Excellent IT/Computer skills (e.g. Microsoft Office softwares, other company and specific software applications)
- Experience with IP Networking and Fiber Optic Network skills. At least with CCNA and/or CCDA certification
- Strong organizational skills, effective leadership skills and confident decision-making ability.
- Patience and the ability to deal with people.
- Effective communication skills both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.
- Availability in response to needs of the internal or customer for installation, maintenance and equipment malfunctions.
- Willing to perform work or support outside office hour.
- Highly motivated and resourceful.
- Must be a team player and be able to prioritize different request and requirements.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: System/Network Engineer
Location: Victoria Island, Lagos
A short summary of the job
- To support and maintain all IT architecture both internal and in client’s location. This position is also responsible for administering up to 100 desktops as well as all company servers, printers, phones, and other peripherals.
Key Duties & Responsibilities
- Configures, tests, and maintains LAN/WAN equipment and related services
- Identifies, diagnoses, and resolves network problems
- Create and maintain comprehensive documentation for all implemented networks
- Provide network-related user issues as escalated
- Assist in network project design and implementations
- Maintain and support the company’s LAN/WAN environment
- Daily maintenance and problem resolution
- Maintain necessary documentation on both network issues and projects assigned
- Maintain and troubleshoot Apple servers (Open Directory) for a middle-sized environment (less than 200 computers)
- Set-up of computers for staffs
- Troubleshoot application and hardware issues on both user and server levels
- Aid in maintaining that all servers/computers/peripherals are in good working condition
- Perform servers and other computer asset maintenance (regular and ad-hoc)
- Maintain hardware and software updated inventory
- Resolve all application (emails, applications, etc) related issues
- Participate in designing and implementation of various systems/application projects as requested by the client
Essential Skills/Knowledge
- Minimum of 3 years’ experience in IP network maintenance and troubleshooting
- Advance knowledge in routing (EIGRP/OSPF) and switching (VLAN’s, STP, etc)
- Advanced knowledge in SNMP and other network management protocols/systems
- Advanced knowledge in QoS principles and use of different QoS appliances
- Able to identify network issues, propose and implement actions to resolve the problem
- Experienced and knowledgeable on different wireless technologies (802.11 a/b/g/n/ac) design, implementation, optimization and troubleshooting
- Must be highly resourceful
- Able to complete tasks with minimal supervision
- Must be a team-player
- Certifications (CCNP/CCDA/CCIP) is a plus
- Understanding of wires and wireless basic networking
- Ability to use an Apple Macintosh system
- Ability to manage and support 1st and 2nd level issues on an Apple Macintosh system
- Ability to manage and support 1st and 2nd level issues on a Microsoft Windows System
- Basic understanding of Directory Services on both Windows (Active Directory) and Macintosh (Open Directory)
- Understanding of hardware configuration of both Apple and Windows devices is highly desirable
- Intermediate understanding of DNS, DHCP, Filesharing (with or without SAMBA)
- Ability to work under pressure
- Ability to document activities and issues
- Ability to support basic applications like MS Office and others
- Must be a team-player
- Certification on Apple environment is a plus.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Inventory & Logistics Officer
Location: Victoria Island, Lagos
Purpose
- Primarily responsible for all inventories and fixed assets in Netcom Warehouse in Victoria Island and oversight over Netcom Warehouses in the Regions. Responsible for coordinating Netcom’s in-bound and out-bound logistics.
Responsibilities
- Establish, organize and maintain inventory stock count procedures and conduct physical inventory count on a monthly basis as required. Liaise with regional store supervisors in taking monthly stock counts.
- Create Purchase Order for monthly Store re-stocking and secure approval for same.
- Attend to Store Requests for inventorial items and Internal Transfers for fixed assets to:
- Ensure timely releases for items in Store,
- Ensure timely creation of Purchase Order for items not in Store,
- Ensure Billing approval for all BOMs, Netcare tickets for all client related purchasing.
- Ensure purchasing costs are registered in the ERP system in line with Company’s internal accounting process.
- Deliveries & Returns:
- Take delivery of all items arriving to Netcom Warehouse. Perform quality checks for all items before receipt. Provide timely feedback to Procurement Officers for cases where hardware do not meet quality expectation.
- Returns of Functioning equipment:
- Perform physical checks on all returns and require written confirmation from Engineers for all returns.
- Returns of Defective Equipment – RMA:
- Coordinate with Procurement Officer in tracing vendors with the help of Serial numbers in the ERP and notifying Engineers when replacement is received.
- Control the issuance and return of all equipment by maintaining accurate and up to date records of the movement of all items both within Lagos and in the Regions. Ensure 24H real time update and reconciliation of ERP and physical items.
- Ensure that a secure storage space is allocated for all incoming equipment; in particular that the store is kept neat, tidy and organized; all goods should be kept in appropriately labelled designations and marked space with correct labeling showing designation to a client.
- Ensure appropriate documentation of releases and returns to align with Netcom policy to eliminate situations that may warrant audit findings at year end stock count with external auditor(s).
- Establish and maintain relationships with outsourced regional store managers.
- Assist the Team Lead of Supply Chain in establishing, organizing, and maintaining procedures for outsourcing the logistic processes for both local and foreign shipments. Liaise with contact persons from outsourcing logistic companies – DHL, DSV, FOB Global etc.
- Coordinate and review mail dispatch process including receipt of external mail and circulation to appropriate person and coordination of outgoing mail.
- Provide weekly reports on inventory, fixed assets and logistics activities.
Education and/or Professional Qualifications
- Bachelor’s Degree or equivalent
Essential Skills/Knowledge:
- Advanced MS Office – Outlook, Word, Excel & Power-point, a must-have.
- Communication
- Coordination and Organizing
- Time management
Desirable Skills/Knowledge:
- Technical Knowledge
- Analytic
- Presentation
- Agility.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online